Privacy Policy
This policy explains how Shree Shiva Crystals collects and uses customer information for orders, payments, delivery, and support.
Information We Collect
We may collect your name, phone number, email, billing details, shipping address, order details, payment reference, and messages shared for support.
How We Use Information
- To process and deliver orders.
- To confirm payments and provide support.
- To share shipping updates and order communication.
- To improve products, services, and website experience.
Payments
Payments are processed through Razorpay. We do not store card, UPI, wallet, or banking credentials on this website.
Sharing Information
We may share required details with payment providers, courier partners, and service providers only for order fulfilment, payment processing, and customer support.
Cookies and Analytics
The website may use analytics or advertising pixels to understand visitor behavior and improve marketing performance. You can manage cookies through your browser settings.
Data Security
We take reasonable steps to protect customer information, but no online transmission or storage method is completely secure.
Contact
For privacy-related questions, please contact us through the contact page.